FEEDBACK & CONCERNS

TwinTweaks Aesthetics Ltd is committed to providing safe, professional and high-quality care. We welcome feedback and encourage any concerns to be raised as soon as possible so they can be addressed promptly and fairly.

Concerns can be raised by email to info@twintweaksaesthetics.co.uk.

All concerns will be acknowledged within 3 working days and a full response will normally be provided within 20 working days.

If a patient remains dissatisfied following our response, they may contact Healthcare Improvement Scotland (HIS).

Healthcare Improvement Scotland
Independent Healthcare Team
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

Website: www.healthcareimprovementscotland.org